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Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.

Two Steps to Get Lifeline

1. Qualify

Apply now to confirm you qualify for the Lifeline program. You may be eligible to get Lifeline based on your income (if your income is 135% or less than the Federal Poverty Guidelines) or participation in a government assistance program (SNAP, TANF, Medicaid, etc.). Learn more about qualifying.

• Methods to Apply for Lifeline: Online, Mail, or Through a Phone or Internet Company
• You will need your full name, date of birth, last 4 digits of your Social Security Number or Tribal identification number, and home address.

How to Apply with a Phone or Internet Company:

• Contact your phone or internet company
• Ask your selected phone or internet company for assistance submitting your application. You may be able to apply though the company’s website, if they make that option available.

If you have a disability and need assistance with your Lifeline application, please contact the Lifeline Support Center at (800) 234-9473.

2. Sign Up to Get Lifeline

After you qualify, choose a phone or internet company near you that offers the Lifeline benefit and sign up for service with them. You can also ask your current company to apply your Lifeline benefit to a service you are already getting if it offers the Lifeline benefit.

Once they sign you up, you will start getting your Lifeline benefit.

Not all Providers offer the Lifeline discount.

To find a Lifeline provider in your area, use the Companies Near Me tool. You can search using your zip code or your city and state. If you would like to see the full list of options, click on “See the list of companies in your state” underneath the search results.

Companies in 29020:

• StandUP Wireless 800-544-4441
• Life Wireless 888-543-3620
• Blue Jay Wireless 855-425-8529
• Access Wireless 866-594-3644
• SafeLink, Straight Talk, Total Wireless, Simple Mobile, Walmart Family Mobile, TracFone 833-333-9227
• Gen Mobile 833-528-1380
• Tempo Telecom 877-822-8501
• Tag Mobile 800-986-5670AirTalk Wireless 855-924-7825
• American Broadband & Telecommunications 866-966-2628
• Boomerang Wireless 866-488-8719
• Im Telecom, LLC 888-801-0012
• TruConnect 800-430-0443
• Windstream Communications 800-347-1991
• Assurance Wireless 888 321-5880

You can also apply for the Lifeline Program directly through providers, some may offer free service and/or a free phone. 

Providers that may provide a free phone to those who are eligible: 

• Life Wireless
• AirTalk Wireless
• Assurance Wireless
• Tag Wireless